Total quality management of community health service
Main Article Content
Shuliang Zhao
Abstract
At present, the community health service agencies need to build up total quality management (TQM) system. TQM is critical for community health service agencies to achieve sustainable development. Through measures such as perfecting the monitoring mode, strengthening the support of labor resources and building a comprehensive quality management system, the community health service agencies can boost staff members enthusiasm and initiative, promote the further change of quality concept and improve their services. This paper reviews the implementation of total quality management in community health service agencies and related issues.
Keywords
Community health services, Total quality management, Service agencies
Article Details
How to Cite
Zhao, S., & Jia, X. (2017). Total quality management of community health service. Advances in General Practice of Medicine, 1(1), 4. https://doi.org/10.25082/AGPM.2017.01.001
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
References
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[8] Wang CY. Implementation of total quality management, improve the level of hospital services. Health Dig ,2006, 3:48?51
[9] Chen Q. Community health service center medical quality management status and countermeasures. Chinese Gen Pract ,2006, 8: 1003
[2] Dong YN, Liu LH, Liu BS, et al. Exploration of Community Health Service Quality Management. Chinese J Pract Med, 2012, 3: 282?284
[3] Liu C, Zhou L. Community health service institutions to implement the concept of brand strategy. Med And Philos , 2014, 28: 7?9
[4] Fergenberg. Total Quality Management. 1991, 25?26
[5] Yu T, Shi PW and Zhu H. Health and disease prevention institutions to implement a comprehensive quality management work. Chinese J Public Health Care, 1999, 15: 226?227
[6] Yu Z, Zhang L. Total quality management and its application in hospital management. J Hosp Adm, 2006, 22:467?470
[7] Wang YQ, Xu M, Mou WY,et al.On the comprehensive quality management of the hospital and the real. Chinese Health Qual Manage, 2004, 11: 21?22
[8] Wang CY. Implementation of total quality management, improve the level of hospital services. Health Dig ,2006, 3:48?51
[9] Chen Q. Community health service center medical quality management status and countermeasures. Chinese Gen Pract ,2006, 8: 1003
